Frequently Asked Questions

What does gravestone cleaning include?

Our gravestone cleaning service includes a complete, respectful restoration of the monument using preservation-grade, non-ionic cleaning products and soft-bristle tools. We gently remove biological growth (moss, lichen, mold), dirt, and stains while protecting the integrity of the stone. Each service also includes before-and-after photos, a visual inspection, and optional add-ons like grass trimming or flower placement.

How much does headstone cleaning or restoration cost?

Pricing depends on the size and condition of the headstone:

• Small stones: starting at $129

• Medium upright stones: $179

• Large monuments or multi-surface stones: $229+
  We always provide a clear estimate before starting work. Annual care plans and multi-stone discounts are also available for families with multiple plots.

What cleaning products do you use? Are they safe?

Yes — absolutely. We use biodegradable, pH-neutral cleaners such as D/2 Biological Solution, which is trusted by national cemeteries and historic preservation experts. Our methods are approved by the National Park Service, ensuring that every material (marble, granite, limestone, or bronze) is cleaned gently and safely without harm.

What areas do you service?

We’re based in Streamwood, Illinois, and provide free travel within a 30-mile radius, including Elmhurst, Schaumburg, Bartlett, Elgin, Hoffman Estates, Carol Stream, and nearby suburbs. For sites beyond that distance, we offer affordable travel options so no family is too far to receive care.

Do you use power washers or harsh chemicals?

Never. Power washing, bleach, and acidic cleaners can permanently damage stone and cause erosion. We use manual cleaning methods with soft brushes, gentle water pressure, and eco-friendly solutions to protect both the stone and the surrounding soil.

Can you clean very old or fragile headstones?

Yes, but with extra care. We assess each stone’s condition before cleaning to determine if it’s stable enough for treatment. For older or fragile stones, we use minimal-moisture cleaning and gentle brushing only. If the stone is cracked, flaking, or crumbling, we may recommend preservation-only care to prevent further damage.

What is a QR Code Memorial, and how does it work?

Our QR Code Memorials are small, weatherproof plaques that attach to a gravestone and link to a private or public online tribute page. When scanned with a smartphone, visitors can read the individual’s biography, view photos, and even leave messages. Families can upload and update information easily, ensuring their loved one’s legacy continues digitally.

Do you provide before-and-after photos of your work?

Yes — every restoration includes high-resolution before-and-after photos. Families love having a visual record showing the transformation and care put into their loved one’s memorial.

Do you need permission from the cemetery to clean a headstone?

Do you offer flower placement or seasonal decoration services?

Most cemeteries welcome our services, but some require advance notice or written permission from the plot owner. We handle this process for you by coordinating directly with the cemetery office when needed, ensuring all local and cemetery-specific rules are followed before any work begins.

Yes! We offer both artificial flower arrangements and seasonal wreaths made from high-quality, weather-resistant materials. These can be placed during visits or scheduled throughout the year for holidays, birthdays, or memorial anniversaries. We also send photo confirmation of each completed placement so families can see the results.